Santa Cruz Bicycles recalls
Santa Cruz Bicycles LLC
Santa Cruz Bicycles Recalls Electric Bicycles Due to Fire Hazard
- Recall date
- 2025-05-01
- Recall number
- 25244
- Product type
- E-bike
- Units
- About 2,850 (In addition, about 550 were sold in Canada)
- Hazard
- The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard.
- Incidents and injuries
- The firm has received three reports of fires, including some property damage. No injuries have been reported.
- Remedy
- Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer's website at https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and, if so, to register
- Sold at
- Santa Cruz dealers nationwide from October 2021 through January 2025 for between $8,750 and $13,900.
- Made in
- United States
Santa Cruz Bicycles Recalls Heckler 9 Electric Bicycles Due to Fall and Fire Hazards
- Recall date
- 2022-05-05
- Recall number
- 22132
- Product type
- E-bike
- Units
- About 1,600
- Hazard
- The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.
- Incidents and injuries
- Santa Cruz Bicycles has received 10 reports of batteries falling from the frame and two reports of the latch spring causing added wear on the battery housing. No injuries or fires have been reported.
- Remedy
- Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer s
- Sold at
- Online at santacruzbicycles.com and at bicycle shops and sporting goods stores nationwide from January 2022 through March 2022 for between $8,200 and $13,300.
- Made in
- United States